Sep ’21
“It's open source! We’ll let our customers fix it.”
In general, open source maintainers owe you nothing. Despite maintainers often being volunteers, some users feel entitled to maintainers’ time, submitting feature requests and expecting the maintainers to implement whatever they want. This is wrong. I repeat, open source maintainers owe you nothing.
Jul ’20
Shynet will never be a SaaS
Ever since I released Shynet, my open source web analytics tool, several people have asked me if I plan to offer some kind of managed version of the service (presumably as some kind of SaaS). While these requests are super exciting and I sympathize with them—not everyone wants to manage their own servers, after all!—it’s not something that I’m considering. Here’s why.